Advice and Information

The CTA is dedicated to educating, informing and promoting the role of community and voluntary transport, enabling social inclusion and access.

The CTA's Advice Service covers the whole of the UK and is supported by national governments.  We will only ever explain the most accurate and commonly accepted interpretation of regulations and best practice.  We do this by providing support and information on a wide range of community transport related topics such as permits and licensing regulations and by signposting to other agencies.

The Advice Service does not exist to provide legal advice on any topics, if you are not sure you will need to seek legal advice

You can contact us on 0345 130 6195. The Advice Service is available between 10:00 - 16:00, Monday through to Friday with the exception of public holidays observed by the CTA.  Please have your CTA membership number to hand if you are a member.  During busy times you will be able to leave a voicemail or you can email us at  The Advice Team aims to get back to you within five working days.

Problem Solvers

Problem Solvers 

Are you facing a community transport problem?  Perhaps you are assessing the implications of recent legislation or considering the specifications of a new vehicle.  Whatever your community transport poser, Problem Solvers can help.


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Community Transport Association UK is a charitable company limited by guarantee. Registered in Cardiff no. 1985361 Registered office: Aeroworks, 5 Adair Street, Manchester M1 2NQ. Registered as a charity in England and Wales no. 1002222. Charity Registered in Scotland No. SC038518.

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