Problem Solvers

Are you facing a community transport problem?  Perhaps you are assessing the implications of recent legislation or considering the specifications of a new vehicle.  Whatever your community transport poser, Problem Solvers can help.

If you have a problem that you'd like solved on this page, please contact advice@ctauk.org

Previous Questions

These are examples of questions that have been asked which are published in the CTA Journal, for details of how to become a Member of CTA please visit Join Now or to subscribe to our Journal please contact our Central Office on 0161 351 1475.

The CTA has made every effort to ensure the accuracy of the information contained in this leaflet, but it should be noted that this is only a guide, and should be treated as such.

"Our community transport organisation operates a minibus service and a community car scheme. I’m a new member of staff and think all our drivers should have a criminal record check. Am I correct?"

 Autumn Journal 2015

"I am co-ordinator for my local community car scheme. I’ve heard that there is going to be a change regarding driving licences which will affect the way I can check our volunteers’ eligibility to drive. Can you explain?"

 Sumer 2015 Journal

"I run a tiny community transport organisation in a remote area. We don’t have a website, but one of our trustees says it’s really important that we have an internet presence. I’m really busy just getting the minibuses out and about every day. What can I do?"

 Spring 2015 Journal

"Our community transport organisation is increasingly receiving requests to provide transport to service users who need to take oxygen cylinders in our minibuses and in our volunteers’ cars. Can you advise us on what regulations apply and how we do this safely?"

Winter 2014 Journal

"We’ve heard that vehicles will no longer need to display tax discs after October. How will this affect our community transport organisation?"

 Autumn 2014 Journal 

"We have been transporting passengers who use wheelchairs for some time, and we should be completing risk assessments to ensure we carry them safely. How do we get started?"

 Summer 2014 Journal

"I work in a small community transport organisation with seven staff. I have been tasked with completing risk assessments. Could you give me some tips to get me started?"

 Spring 2014 Journal

"I have heard there are changes to the first aid regulations. How do they affect my organisation?"

 Winter 2013 Journal

"I’m not sure if my organisation is complying with health and safety rules. What should we be doing and what are the penalties?"

 Autumn 2013 Journal

"I am new in post at a voluntary transport scheme and we operate using section 19 standard permits. How do I ensure that we are operating within the legislation?"

 Summer 2013 Journal

"Our youth worker wants to take some members of her group on a field trip in Northern Ireland. She has a full driving licence for a car, but can she drive our minibus to take them there and back?"

 Winter 2012 Journal

"One of our drivers is diabetic and had previously lost her PCV D1 entitlement gained via a secondary test because she became insulin dependent.  We have now been informed that she can apply to have this entitlement reinstated on her driving licence.  Is this correct and what is the procedure?"

Spring 2012 Journal

"My local community organisation is planning to start a community car scheme, what insurance do we need to consider?"

Winter 2011 Journal

"My local community organisation is looking to start a minibus service, can you tell us what insurance we need to consider?" 

Autumn 2011 Journal

 
"My organisation is looking to start a volunteer car scheme.  Can you confirm the legal status of car sharing and what the reimbursement rate is for volunteer drivers?"

 Summer 2011 Journal

"My community transport organisation would like to tender for home-to-school contracts operating minibuses, which will enable us to generate profits to feed back into our charity. What do we need to do?"

Spring 2011 Journal

"What are the main reasons for a bus to fail its MOT? Why is it important to know this?"

Winter 2010 Journal

“My community transport scheme has been approached by the local authority to provide a contracted weekly service to take elderly people to their daycare centre. Can we do this using vehicles operated under our section 19 permit and what costs should we take into consideration?”

Summer 2010 Journal

“We are about to buy a secondhand minibus which we are going to operate under a section 19 standard permit. What ‘legal lettering’, markings and signs do we need to display?”

May / June 2010 Journal

“We have a passenger who is about to purchase a new ISO approved wheelchair. What do we need to consider when undertaking a risk assessment prior to providing transport for her?”

March / April 2010 Journal

“Our small school accepts donations from parents towards our school fund. We also run nonuniform days for which the pupils pay a small amount of money.  We operate a minibus to take our students out on non-educational trips. The cost of running the vehicle is subsidised by the school fund. What do we need to do to ensure we are operating legally?”

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