Passenger Assistant Training Scheme (PATS)

PATS, developed jointly by CTAUK and Hampshire County Council, provides a nationally recognised standard of training to people whose role it is to provide care and assistance to passengers travelling by road.

Following the MiDAS modular format, PATS training is available throughout the UK.  Unlike MiDAS, those registered with PATS make a commitment to assess the training needs of staff performing the role of passenger assistant on a vehicle.  These people may be paid staff, or volunteers and they may be performing the dual role of driver/carer.

PATS has five modules, an induction module undertaken by all, then modules looking at assisting passengers with disabilities (but not wheelchair users), assisting wheelchair users, assisting children and young people and assisting older people.

  • Module A: The role of the passenger assistant- This is the foundation module for all passenger assistants. This module enables drivers/carers to understand the role of the passenger assistant. 

The other modules you complete will depend on the needs of the people you work with.

  • Module B1: Passenger awareness and assistance-This modules covers awareness of passenger needs and how to assist, looking at individuals who don’t use a wheelchair.
  • Module B2: Assisting passengers who travel in wheelchairs- B2 covers similar aspects to B1 but focuses specifically on passengers in wheelchairs
  • Module C1: Supervising children and young people with special needs- For PA’s who work with children or young people with special needs
  • Module C2: Working with adults who need care and supervision- PA’s who work with vulnerable adults

Like MiDAS, PATS includes refresher training however this is only compulsory for trainers.  Refresher for passenger assistants is carried out following an assessment of training needs by their managers.

For more information about the PATs scheme and answers to frequently asked questions please see the attached PATs Leaflet:

 PATs Leaflet

To join the PATS scheme please download and complete the PATS Registration Form below:

 PATS Registration Form

If you are a PATS Trainer who is looking to place an order for resources, please use the form below:

 PATS Resource Order Form 2017


If you are looking for a Passenger Assistant Trainer?
If you are looking for someone to train or refresh your drivers or passenger assistants to PATS standards, please see our list below:

  CTA list of PATS Training Suppliers Uploaded 24 January 2018 

If you are looking to become a PATS Trainer please contact one of the Trainers on the list below:

PATS Training Agencies List

Please use the spreadsheet below to return PATS training records:

 Updated PATs Spreadsheet

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